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Category: Case studies

Manage My Health- Transforming Outpatient Care with Remote Monitoring & Virtual Clinics

Manage My Health Inlogic Technologies has been the technology partner behind ManageMyHealth (MMH) since its inception—driving development, localisation, and innovation across three distinct healthcare systems. From a secure national portal in New Zealand to high-volume, low-bandwidth environments in India, Inlogic’s digital expertise has powered MMH’s mission to deliver accessible, patient-centric care worldwide. Location Enabling Scalable Digital Healthcare Across New Zealand, Australia & India New Zealand A National Health Platform That Connects 1.85M+ Kiwis ManageMyHealth is New Zealand’s most trusted digital health portal, used by over 1.85 million patients across 700+ clinics. Inlogic’s long-standing partnership helped transform it from a simple access tool into a full-service health engagement platform. Key Features: Book appointments, view test results, order repeat prescriptions Download and share medical records Link and manage family health information Integrated video consultations Multilingual support: Te Reo Māori, Samoan, Tongan Seamless integrations with Medtech PMS, My Health Account, and SEHR Highlights: 95% patient satisfaction 5M+ monthly platform interactions 50%+ reduction in clinic phone traffic “The Manage My Health platform helped transform how patients access care in New Zealand. Inlogic’s technical partnership has been a key driver of this evolution.” Australia Delivering a Secure and Compliant Patient Portal at Scale Following success in New Zealand, MMH expanded into Australia with Inlogic leading the charge on localisation, deployment, and compliance. Localisation & Integration: Integrated with Australian clinical software and Medicare workflows Designed for My Health Record compatibility Cloud-hosted in Australian data centres, meeting OAIC privacy standards UX localisation for regional language and accessibility needs Outcome: A fully adapted, compliant platform ready for national adoption—scalable for thousands of practices, with telehealth, e-scripts, and payments ready on day one. India Digitising Records. Empowering Patients. Scaling Access. In India, Inlogic developed two core offerings to support digital transformation:​ MMH Digitisation Converts paper-based records into structured digital files Fully accredited and ISO 9001 certified Data security aligned with ISMS 2013 standards NABH-compliant, supporting hospital accreditation 30M+ records digitised to date MMH India Empowering Patients with Seamless, Mobile-First Access to Care Designed specifically for India’s healthcare landscape, MMH India enables patients to connect with providers, manage their health, and access critical services — all through a secure, mobile-first platform. Key Features: Mobile-first appointment booking for clinics, specialists, and teleconsultations Integrated telehealth capabilities, including group and video consultations ePrescription generation and renewal, supporting chronic care management UPI and card payment integration for secure, real-time digital transactions Repeat prescription ordering with automated scheduling and reminders Chronic disease enrolment tools, aligned with national health guidelines Real-time access to test results, medical records, and immunisation history Multilingual interface supporting regional Indian languages Progressive Web App (PWA) designed for low-bandwidth environments Key Impact: 50+ institutional clients onboarded 50,000+ monthly active users Seamless telehealth access via responsive web app Built for rural and urban accessibility, supporting multiple Indian languages “MMH India shows what’s possible when digital healthcare is thoughtfully built to meet local needs—affordable, accessible, and future-ready.” A Trusted Partner in Global Healthcare Whether navigating government health systems or innovating for private practices, Inlogic has helped MMH achieve success through: Deep localisation expertise Scalable and secure digital architecture Patient-first user experience Global health standards compliance From clinics in Auckland to hospitals in Chennai — Inlogic builds technology that drives better care, reduces cost, and empowers both clinicians and patients.

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Medtech-Building the Digital Backbone of Primary Care for Over Two Decades

Medtech Medtech Global has been at the forefront of healthcare technology in Australasia for 30 years, and Inlogic Technologies has been its long-term engineering and innovation partner for more than 24 of them. Medtech + Inlogic Building the Digital Backbone of Primary Care for Over Two Decades From early product expansion to enterprise platform modernisation, cloud migration, mobile enablement, and international localisation — Inlogic has delivered the full lifecycle of development and support services for Medtech’s flagship products across New Zealand, Australia, and Ireland.This collaboration is a testament to what’s possible when a deep, trusted partnership meets engineering excellence and shared purpose. Project Scope Supporting Medtech’s Entire Product Ecosystem Key Product Lines Supported: Medtech32 Medtech Evolution Medtech Arita Clinical Business Intelligence Tool (CBIT) Mobile App & Kiosk Systems ManageMyHealth patient portal (initial builds) Core Services Delivered: Product development (front-end, back-end, .NET, SQL Server) Multi-region customisation & regulatory alignment Cloud infrastructure (Azure NZ & AU) and DevOps Legacy system integration & upgrade paths BI dashboards, analytics, and data visualisation Mobile app development (iOS & Android) Enterprise-level QA, release engineering, and support Timeline of Impact 2002 Inlogic regionalises and releases Medtech32 for the Australian market — enabling Medtech’s first cross-border expansion. 2007 Assists with the acquisition and onboarding of 650+ Australian clinics, scaling Medtech’s reach across the region. 2008 Supports go-live of Manage My Health, New Zealand’s leading patient engagement platform — integrating deeply with Medtech’s ecosystem. 2011 Deploys Medtech32 into the Cook Islands, showcasing flexible architecture for remote and small-market healthcare systems. 2012 Designs and builds Medtech Evolution — a modern clinical platform built on Microsoft .NET and SQL Server, introducing modular architecture and rich UI/UX improvements. 2013 Develops CBIT, Medtech’s Clinical Business Intelligence Tool — providing clinics and PHOs with real-time insights on health outcomes, quality measures, and operational performance. 2014 Launches Azure-based cloud hosting in New Zealand — introducing scalable, secure infrastructure with high availability and redundancy. 2015 Delivers the first Medtech Mobile App and Self Check-in Kiosk systems — extending digital capabilities to the point of care and improving practice workflows. 2024 Releases Medtech Arita for the Australian market — a modern, cloud-first primary care platform optimised for Australian healthcare models and workflows. Also supports the deployment of cloud infrastructure in Australia, ensuring Medtech meets local compliance and performance expectations. For over two decades, Inlogic has been a cornerstone of our operations in Australia and New Zealand, seamlessly blending with our team and elevating our business with their diverse skills. From development to technical support, their broad expertise has propelled us forward, adapting fluidly to our changing needs. Inlogic stands out not just for their technical skills but for their commitment to truly integrating with our team, enhancing our workflows and contributing to our projects’ success with outstanding dedication and insight. We wholeheartedly endorse Inlogic as a strategic partner, confident in their continued role in our growth and success.  – Dr. Geoffrey SayerManaging Director,CEO,Medtech Global Outcome & Value Delivered Over 1,000 clinics enabled across NZ, AU, and Ireland Millions of patient records supported with secure, compliant infrastructure Real-time availability of clinical data via cloud and local hosting Significant reductions in time-to-release through automated QA and CI/CD pipelines Improved patient and clinician experience via mobile, kiosk, and analytics solutions Support for regional compliance (e.g., ACC NZ, Medicare AU, HSE Ireland) Why It Matters Few technology partnerships last two decades. Fewer still continue to evolve, scale, and deliver consistently as industry demands shift. Inlogic’s work with Medtech is more than a case study — it’s a blueprint for long-term platform success across markets, stakeholders, and healthcare systems. As Medtech moves into the next generation of care delivery — powered by cloud-native, AI-enabled tools — Inlogic remains a trusted partner behind the scenes, driving the platforms that enable safer, smarter, and more connected care.

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Ortus-iHealth (UK) : Transforming Outpatient Care with Remote Monitoring & Virtual Clinics

Ortus-iHealth Ortus-iHealth is a UK-based digital health provider focused on delivering smarter, faster outpatient care through technology. In collaboration with Barts Health NHS Trust, one of the largest healthcare organizations in the UK, Ortus sought to reduce missed appointments and improve long-term patient outcomes using a remote-first care model. Inlogic partnered with Ortus to design, build, and deliver the complete digital infrastructure for this program—from mobile apps and backend systems to remote monitoring and clinical dashboards. The Challenge​ Barts NHS Trust needed to manage: 3,500+ outpatient appointments – with high missed appointment (DNA) rates. Delayed post-ablation follow-ups, particularly in cardiac care. Lack of insight into real-time patient-reported symptoms. Limited physical consultation capacity. They needed a solution that was secure, scalable, and truly clinically integrated. Our Expertise What We Built​ Custom Remote Monitoring Platform Developed by Inlogic, this included: Virtual Ward System – patient onboarding, triage, remote monitoring, discharge Bluetooth-integrated Medical Devices – pulse oximeters, ECG, blood pressure, etc. Customisable Alerts & PROMS – clinical thresholds and symptom tracking Video Consultations & Telehealth – built-in secure video and command center escalation Clinical Dashboards – real-time data for doctors, nurses, and care teams EHR + NHS Integration Standards-based (FHIR) integration Compatibility with NHS Spine and Cerner Real-time sync of vitals, patient records, and outcomes Mobile App Interface Easy-to-use iOS & Android app Large-button disease-specific questionnaires Push notifications for reminders Secure inbox and patient content Results Delivered 5,000+ Patients onboarded across 14+ care pathways Inlogic delivered beyond expectations. Their dedication and skill in building seamless healthtech platforms helped us scale quickly and confidently. – Debashish Das, CEO, Ortus-iHealth Impact Summary  Reduced outpatient delays Decreased clinical burden Improved patient-reported outcomes Enabled real-time, proactive interventions Now expanding from the UK to the U.S. market Technologies & Services Used React Native Mobile App Azure-hosted API & Database Architecture FHIR-based interoperability Secure telehealth & video consult modules Admin dashboard + clinical pathway configurator Inlogic Services Provided Product Design & UX AI-Enabled Alert Logic & Triage Rules Mobile App Development Healthcare Integration (FHIR, NHS Spine, Cerner) Backend Platform & Cloud Hosting  Compliance & Consent Architecture Ongoing Technical Support & Enhancements

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Consova: Real-Time Benefits Verification Through Seamless Integration

Consova Consova is a U.S.-based healthcare technology company focused on cost containment and dependent eligibility verification. Their mission is to help employers reduce unnecessary healthcare spend while maintaining compliance and employee satisfaction. With over 120 clients—including several Fortune 500 companies—Consova is a trusted partner in employee benefits integrity. The Challenge​ Scaling Amid Complexity: The Need for Automation and Integration As Consova’s client base expanded across industries, so did the complexity of managing eligibility verification data. Manual file handling, inconsistent reporting timelines, and disconnected platforms created friction for both internal teams and enterprise clients. Consova needed a scalable, automated, and real-time integration framework—particularly with large platforms like Fidelity and ADP—to streamline client onboarding, improve data accuracy, and eliminate manual effort. Our Solutions Inlogic partnered with Consova to deliver enterprise-grade API integrations, real-time data exchanges, and SSO authentication workflows across Fidelity and ADP environments Fidelity Integration Highlights Inbound Data Sync: Employee demographic details, benefit event triggers (e.g. new hire), dependent details, and verification dates Outbound Status Updates: Real-time eligibility verification responses sent back to Fidelity systems Outcome: Faster onboarding, automated workflows, and reduced manual intake ADP Integration Highlights Marketplace Visibility: Consova’s platform listed on ADP’s partner ecosystem Single Sign-On (SSO): Enhanced ease of access for clients and HR teams Real-Time Synchronisation: Eliminated file uploads; enabled seamless bi-directional sync Outcome: Simplified acquisition, higher engagement, and operational scalability With Inlogic’s integration expertise, we’ve been able to reduce friction in onboarding and improve the overall speed and reliability of our services to large enterprise clients – Consova Leadership team Technologies & Services Used Custom API Development Secure Data Exchange (Inbound/Outbound) Platform Integration (Fidelity, ADP) Single Sign-On (SSO) Implementation Cloud Hosting & Automation Technical Consulting & Support Industries Served Healthcare HR & Benefits Compliance & Risk Fortune 500 Corporates

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Elevating Customer Experience

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